Bonita Springs & Southwest Florida Vacation Rental Guest FAQ
Whether you’re planning a beachfront escape, a seasonal stay, or simply a few relaxing weeks in Southwest Florida, we want your stay with Exclusive Gulf Escapes to be as seamless as possible. Here are answers to some of our most frequently asked questions.
What time is check-in and check-out?
Most Exclusive Gulf Escapes properties offer check-in beginning at 4:00 PM and check-out by 10:00 AM. Exact times will be included with your reservation and arrival information.
How will I receive my check-in instructions?
Detailed arrival and access instructions are sent prior to your stay once all required payments, agreements, and applicable property or community requirements have been completed.
Can I request early check-in or late check-out?
Absolutely—when available. Approval depends on other reservations, cleaning schedules, and property availability, so we recommend requesting it in advance. Additional fees may apply.
What is the cancellation policy?
Cancellation terms can vary depending on the property, length of stay, and booking channel. The cancellation policy applicable to your reservation will be provided before booking and included with your reservation terms.
Are taxes and fees included in my reservation total?
Your booking summary will clearly show the rental amount along with applicable taxes and fees before your reservation is finalized.
Is a security deposit or damage protection required?
Some reservations may require a security deposit, damage protection, or other safeguards. Any requirements applicable to your stay will be disclosed during the booking process.
Are pets allowed at Exclusive Gulf Escapes properties?
Pet policies vary by property and community. Please review the individual property listing or contact us before booking if you’ll be traveling with a pet.
Can I have visitors during my stay?
Most properties allow reasonable daytime visitors; however, occupancy limits, parking restrictions, and HOA or community rules may apply. Overnight guests must comply with the occupancy requirements for your reservation.
Is parking included?
Parking varies by property and community. Some communities require advance registration, parking passes, or additional fees. Property-specific parking information will be provided before arrival.
What amenities are included with my vacation rental?
Amenities vary by property. Each listing includes the features and amenities available with that particular home or condo, which may include pools, fitness facilities, beach access, recreational amenities, or other community features.
Are linens, towels and household essentials provided?
Our properties generally include linens, bath towels, and a starter supply of basic household essentials. Specific supplies and additional amenities may vary by property.
Will I receive Wi-Fi information?
Yes. Wi-Fi information for properties offering internet service will be included with your property-specific arrival information.
What happens if something breaks or I need assistance during my stay?
Contact Exclusive Gulf Escapes as soon as possible. We’ll coordinate with the appropriate property owner, community, or service provider when necessary and work to resolve the issue as quickly as reasonably possible.
What do I need to do before checking out?
Property-specific checkout instructions will be provided during your stay. We keep checkout expectations reasonable so you can spend your final morning enjoying your vacation—not cleaning the entire property. 😉
Who should I contact with questions before or during my stay?
Exclusive Gulf Escapes is your primary point of contact. We’re happy to help with questions about your reservation, arrival, property, or stay.
Ready to See What’s Available?
Browse our Southwest Florida vacation rental properties, or contact Exclusive Gulf Escapes with any questions before you book.